Introduction

Wellmark Digital is a global digital marketing agency that helps businesses grow through data-driven digital marketing, strategic advertising, and modern technology solutions. Our clients are located worldwide, with a focus on the USA, Europe, the Middle East, and other developed markets. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, engage our services, or interact with our communications. By using our website or services, you agree to the practices described here.

Information we collect

  • Information you provide: name, email, phone, company name, address, billing and payment details, business goals, campaign details, creative/content materials, and any other information you share when contacting us or working with us.

  • Information collected automatically: IP address, browser and device information, pages visited, time spent, referral sources, and analytics data from cookies and similar technologies on our website.

  • Third‑party and advertising platform data: audience, demographic, and performance data from platforms like Facebook/Instagram and Google when managing campaigns, plus data from service providers (payment processors, CRM, email, hosting) used to deliver our services.

 

How we use your information

We use personal information to:

  • Provide and manage digital marketing services and advertising campaigns.
  • Communicate about projects, proposals, invoices, and support.
  • Process payments and manage billing.
  • Analyze and report on website and campaign performance.
  • Personalize content and marketing communications.
  • Improve our services, website, and operations.
  • Comply with legal obligations and protect our rights, safety, and security (including fraud prevention).

Cookies and tracking

We use cookies and similar technologies to remember your preferences, measure website and campaign performance, and improve your experience. You can control cookies through your browser settings. Third‑party services (such as Google Analytics, Facebook Pixel, and advertising platforms) may also use cookies and collect data for analytics and ad targeting; their own privacy policies apply.

How we share information

We may share personal information with:

  • Service providers and partners who help us deliver services (advertising platforms, analytics, hosting, email, CRM, payment processors).
  • Business partners or affiliates when necessary to perform services, with your consent.
  • Authorities when required by law or to protect rights, safety, or prevent fraud.

We do not sell personal information for unrelated third‑party marketing purposes.

International data transfers


We operate globally and may transfer or store data outside your country (including in Bangladesh, the USA, and EU‑member states) to deliver services. Where transfers occur, we use reasonable safeguards (such as standard contractual clauses or equivalent protections) and ensure data is handled securely and in line with this policy.

Data retention

We keep personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and protect our business. When data is no longer needed, we delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Your choices and rights

  • Marketing emails: unsubscribe at any time using the link in our emails or by contacting us. We may still send service‑related messages (e.g., project updates, invoices).

  • Cookies: manage or disable cookies via your browser.

  • Access/correction/deletion: you may request access to, correction of, or deletion of your personal data. Contact us using the details below; we may verify your identity before acting.

We will respond to requests within a reasonable time and in accordance with applicable law.

Third‑party links

Our website and communications may link to third‑party sites or tools. We do not control their privacy practices; please review their policies.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on our website with the new effective date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact us

If you have questions or requests about this Privacy Policy or our data practices