These Terms govern your use of the Wellmark Digital website and services. By accessing our website or working with us, you agree to these Terms.
Our Services
Wellmark Digital provides digital marketing services including Facebook & Instagram Advertising, Google Ads, Social Media Marketing, Content Marketing, Website Design, and Marketing Consulting. We serve clients globally (USA, Europe, Middle East, and other developed markets).
We do not guarantee specific results (leads, sales, ROI) — outcomes depend on market conditions, ad spend, and your business.
Service Agreement
When you engage our services, we’ll provide a Service Agreement or Proposal outlining scope, deliverables, timeline, and pricing. This Agreement + these Terms govern our work.
Changes to scope must be agreed in writing and may affect pricing/timeline.
Fees and Payment
- Fees are as stated in your Service Agreement. Ad spend (Facebook/Google budget) is separate and paid by you to the platform.
- Payments are due as specified (e.g., monthly, upfront). Late payments may pause services.
- You’re responsible for applicable taxes.
- No refunds on services already performed. Unspent ad spend may be refunded per platform rules.
Client Responsibilities
To deliver results, you agree to:
- Provide accurate business info, goals, and access (ad accounts, website, etc.).
- Review/approve creatives and plans promptly.
- Make payments on time.
- Ensure your content/website complies with laws and platform policies.
Failure to meet these may delay or impact results.
Advertising Platforms
We manage ads on Facebook, Instagram, Google, and others. You must comply with each platform’s policies.
Platforms may reject ads, pause campaigns, or change rules. We’ll help resolve issues but aren’t responsible for platform decisions.
We optimize for performance but cannot guarantee impressions, clicks, or conversions.
Intellectual Property
- We retain ownership of our pre-existing tools, templates, and methods. You receive a license to use delivered work (creatives, strategies) for your business.
- You retain ownership of your brand assets and content. You grant us a license to use them for delivering services.
- Third-party content (stock images, fonts) is subject to its own license.
Confidentiality
We keep your confidential information secure and won’t disclose it without consent (except as required by law). You agree to keep our internal methods secure as well.
Privacy
Your personal information is handled per our
Disclaimers and Liability
- We warrant services will be performed professionally per our agreed scope.
- Services are provided “as is.” We don’t guarantee specific results, rankings, traffic, or revenue.
- We’re not liable for indirect/consequential damages (lost profits, data loss). Our total liability is limited to fees you paid in the 6 months before the claim.
- We’re not liable for platform errors or events beyond our control.
Termination
- You may terminate with written notice per your Service Agreement. You’ll pay for services performed up to termination.
- We may terminate if you breach terms (late payment, policy violations) after notice.
- Upon termination, we’ll deliver completed work and close campaigns. Unspent ad spend may be refunded per platform rules.
Updates
We may update these Terms. The updated version will be posted on our website with a new effective date. Continued use means you accept the updated Terms.